All Episodes
Episodes
Episode 52 - Social Media Dilemma for Auto Repair Shop Owners
Today I’ll talk about SMD. I will explain that in just a moment. I want you to realize two things today and I want you to bring this not only into this coming week. I want you to bring this to your team as well,...
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Episode 51 - Don't Avoid Haters for Auto Repair Shop Owners
What I want to talk about today is I want to talk about haters. The reality is if you want your business to be outstanding, you have to stand out. You have to stand for something. When you do, you will alienate some...
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Episode 50 - The News Feeds Your Threat Center for Auto Repair Shop Owners
What I want to talk to you about today is the news. What is the news there to do? The news is there to sell advertising. That's all it's there to do. This is important to understand because the more eyeballs they...
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Episode 49 - Mistakes are Merely Lessons for Auto Repair Shop Owners
What I want to talk about today is something that I've probably mentioned before. The word is mistakes. I, literally, want to kill the word mistakes. Here's why. Mistakes come repercussions. When you use the word...
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Episode 48 - Attracting Someone to Your Business for Auto Repair Shop Owners
What I’ll talk about today is this great resignation that's going on. It's kind of laughable in our industry, isn't it? We've had such a shortage of help for a while now, and it's getting worse. We've gone from a...
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Episode 47 - The Four Stages for Auto Repair Shop Owners
Today’s topic is stages, not to be confused with seasons. So, what do I mean by stages? You work really hard and all of a sudden you think you got it. You think you finally arrived. And that's awesome. It's an awesome...
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Episode 46 - The Power & the Danger of Learning for Auto Repair Shop Owners
So, something's not going right at the shop. You step back and figure out that you need to learn some things. So, you take some courses. But so many people get stuck in learning mode. And I am going to talk to you...
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Episode 45 - Recognize the Stories that You're Telling Yourself for Auto Repair Shop Owners
I could talk all day about stories as human beings. There are not many things that are actually complete in our lives. In other words, we don't have complete information or a complete understanding of things. There...
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Episode 44 - Where has all the Passion Gone for Auto Repair Shop Owners
It seems like the word PASSION is the one word that is conspicuously absent from our industry. It just seems like we are just not passionate anymore. I was flying back from Florida yesterday, and I know I have this...
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Episode 43 - Barriers are an Internal Issue. Challenges are External for Auto Repair Shop Owners
I want you to think about the word BARRIERS. Barriers is an important word because a barrier, if you think about it the image it gives you, is something that will stop you from getting to where you want to go. And...
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Episode 42 - Stop Dragging Yesterday into Today for Auto Repair Shop Owners
I hear people all the time talking about how they're so stressed out and so overwhelmed and so drained. Well, I want to talk to you about a fix for that. It’s when you wake up tired and you finally ask for a fresh...
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Episode 41 - The Illusion of Transparency for Auto Repair Shop Owners
Today I’ll talk to you about boundaries. Boundaries have a very negative connotation. When you set up a boundary and it may appear to be constricting and confining. But that’s not really true. Boundaries are not meant...
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