All Episodes
Episodes
Episode 88 - Four Areas that Make You Different From Your Competitors for Auto Repair Shop Owners
In this episode, I will talk about one of the things that are keeping you from charging the appropriate labor rate that you could and should be charging to take care of your team, and take care of everything. It’s all...
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Episode 87 - Calculating Your Labor Rate for Auto Repair Shop Owners
Today’s episode is about what's driving you when it comes to your labor rate. When I ask the shop owner, “Hey, here's a part, it costs this much. What are you gonna sell it for?” They have a calculation. They have a...
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Episode 86 - What is the Best Pay Plan Option for My Team for Auto Repair Shop Owners
In this episode, I will talk about pay plans. I’ve heard for years about this age-old battle about flat rate, hourly, and salary wages while wondering which is best. So let's take the mystery out of it once and for all.
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Episode 85 - Feeling Like You Should be Paying More for Auto Repair Shop Owners
We've been talking about pay plans and increases and when to do them. I can't tell you the number of shop owners that I talked to that have problems with what they're paying people. And it's not that they're paying...
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Episode 84 - It’s Not Always the Money Making Your Team Leave for Auto Repair Shop Owners
Today I’ll talk about why your employees or your team members leaving. The mistake you are making is you think they are leaving to get more money somewhere else. Well, money is a concern. You want to make sure you are...
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Episode 83 - Take the Fear Out of Giving Raises for Auto Repair Shop Owners
Today I’ll talk about raises. You are in a situation where you're reacting. I don't think you're consciously aware of the turmoil going on in the industry. And one of the things we need to talk about is the reaction....
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Episode 82 - Fulfillment on Steroids for Auto Repair Shop Owners
We've been talking about feeling fulfilled and you know how to find that. But now I want to talk to you about putting that fulfillment on steroids. I’ll explain to you how to do it. Be sure to listen to this Podcast...
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Episode 81 - Finding Fulfillment for Auto Repair Shop Owners
Today I’ll talk about feeling fulfilled. This is a really big deal because there are a lot of people that are going to work every day or going through life every day not feeling fulfilled. They feel empty. They feel...
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Episode 80 - Choose Happiness for Auto Repair Shop Owners
Today’s topic is about being happy. Isn't that really all we want out of life? To feel happiness? I will tell you something that I think is a real misnomer. There are two real points I want to make in this episode....
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Episode 79 - Tips To Stop That Stuck Feeling From for Auto Repair Shop Owners
In this episode, I want to talk about getting stuck. I don't know about you, but there have been times when I feel like I'm stuck, like I'm spinning my wheels and just not going anywhere. While thinking about it I...
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Episode 78 - The Secret to Communicating for Auto Repair Shop Owners
In this episode, I’ll talk to you about the secret to communicating. The secret is to listen. You step back and listen before you start going off from your perspective. The secret to creating an amazing team is to...
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Episode 77 - Why Sometimes Words Hurt When Communicating for Auto Repair Shop Owners
When it comes to communicating, sometimes we get hurt or someone else gets hurt. I want to talk about that today. How many times have you been hurt by what someone has said? Let’s talk about what usually causes that....
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